Level 3 – Supply Chain Practitioner Apprenticeship (previously Operator Manager)

Level 3 Supply Chain Practitioner Apprenticeship (Previously Operator Manager)
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Do you want to organise and coordinate a network of interconnected enterprises that provide goods and services to the end customer? The supply chain is at the heart of every organisation; engaged in the movement of goods and services from supplier to customer. Read on to find out how this level 3 apprenticeship can help kickstart your career!

What is the role?

The Supply Chain Practitioner Level 3 apprenticeship is major pillar in helping businesses build a stronger, more confident workforce equipped with greater skills. This qualification is designed for individuals who want to work in a logistics environment and acquire the skills and knowledge necessary to become a competent and confident supply chain practitioner.

This Apprenticeship is for fast-moving consumer goods (FMCG) Supply Chain Practitioners are responsible for maintaining the dynamicity of supply chain functions in FMCG industries. Effective and dynamic supply chains are especially critical in fast-moving consumer goods industries, such as food and beverage, retail, or consumables. 

FMCG Supply Chain Practitioners will have the opportunity to advance to management or specialist roles.

supply chain practitioner holding box in warehouse
Level 3 Supply Chain Practitioner Apprenticeship

Key responsibilities of the role  

Depending on which part of the supply chain you’re in, day-to-day you may:

  • Work with procurement managers and buyers to select products that will sell well
  • Negotiate and manage contracts with suppliers
  • Plan the best way to get goods from suppliers to distribution centres and retailers
  • Track shipments and stock levels using computer software
  • Make sure retailers receive their goods on time and in the right condition
  • Look at ways to improve supply chain networks
  • Monitor overall performance to make sure targets are met
  • Prepare forecasts and inventories
  • Processing customer orders; and/or working with hauliers 
  • Influencing, stakeholder management  
  • Negotiate and manage contracts with suppliers

Knowledge, Skills and Behaviours 

Knowledge

  • Customer service: order capture and management concepts, from order receipt to delivery to clients, and the significance of customer fulfilment
  • Different consumer groups’ characteristics and specialised needs: retailers, business-to-business, online, and export
  • Logistics: the significance of logistics costs, the impact of short-lead time logistics, and the impact of high demand volatility logistics on network planning
  • Plan manufacturing: the principles of establishing and implementing a supply plan that takes capacity, product life, and critical success factors into account.
  • Use of supply chain IT systems. To be able to use a computer and the main software packages competently  

Skills

  • Identify, manage and heighten risks to your business.  
  • Business management skills
  • Leadership skills
  • Knowledge of transport methods, costs and benefits
  • Knowledge of manufacturing production and processes
  • To be thorough and pay attention to detail
  • Customer service skills
  • Communication skills 
  • The ability to work well with others
  • Analytical thinking skills
  • Ability to work in a fast-paced environment with frequently changing requirements.  Work with procurement managers and buyers to select products that will sell well

Behaviours 

  • Make decisions with courage and conviction and demonstrate a sense of responsibility for your work 
  • Build good relationships with others, cooperate with each other, contribute appropriately to ideas and issues, and lead by example 
  • A highly effective communicator at all levels and with various stakeholders: 
    Always act with integrity and respect 
  • Proud of my work: 
    Striving for excellence, time management and meeting deadlines 
  • Work safely: 
    Keep yourself and others safe and challenge safety issues 
  • Responding to change: 
    Demonstrate curiosity and encourage new ways of thinking and working to ensure that economic benefits are maximised   

Entry Requirements

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment for this apprenticeship.

Additional Information

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If you would like to find out about other apprenticeships available visit: ApprenticeTips.com.