Do you want to dive into the world of Network Operations? If your answer was yes, then you’ve come to the right place! At ApprenticeshipTips.com we’re now offering a Level 2 Network Operations Apprenticeship, where you’ll gain a qualification, real hands-on experience, and a salary.
Introduction to the Level 2 Network Operations Apprenticeship
This apprenticeship utilises a core framework with optional components to facilitate your ability to transition between roles and employers. The fundamental curriculum covers safety, quality, and customer service, after which you can choose one of two specialised pathways: Scheduler or Network Performance Operator.
Schedulers: If you choose to specialise in this role, you will be responsible for the design and development of operating plans/timetables for vehicles, buses, coaches, train-crew duties, staff rosters, temporary/emergency operations and so much more! You will be responsible for delivering solutions to service stakeholders like commercial managers and will collaborate with front-line staff, network operators and others involved in the scheduling process.
Network Performance Operators: In this specialised pathway, you will monitor service performance on a transport network, identifying deviations from plans such as failures, events, and incidents. Escalate issues to stakeholders and analyse data on service reliability and delays to support management in improving performance, safety, and financial efficiency. Additionally, you will analyse incident data to capture lessons learned and enhance future performance or prevent recurrence.
Entry and Qualification Requirements: Each employer will establish the entry requirements for their apprentices. Apprentices who do not have Level 1 English or Maths must attain this level and pass the Level 2 test before undergoing the end point assessment.
Behaviours: When working in Network Operations, you must demonstrate the following behaviours:
- Demonstrate professionalism with dependability, determination, and integrity.
- Stay approachable, respect others, and contribute to sustainable development.
- Be risk-aware, maintain focus, and stay composed under pressure.
- Show self-discipline, be proactive, and know when to seek help.
- Embrace feedback, learn new skills, and commit to ongoing development.
- Personal commitment to employer, industry, and professional standards.
How will you be assessed? After you have completed a minimum of 12 months as an apprentice, it’s time for a 1–2-month end-point assessment. This assessment ensures that you acquire the necessary knowledge, skills, and behaviours to perform your role competently, meeting industry standards. You must pass to complete the apprenticeship. The grading system is a fail, pass, or distinction based on your competency level.
Conclusion: You would be playing an integral role in the operational effectiveness of the UK transport network, and there is so much room for career progression in roles such as Operational Planning Assistant, Operational Planner, Schedule Compiler, Train Planner, Line Reliability Support Analyst, and loads more! Want to apply, and see more information? Click here!